Eligible to attend: Doctors, nurses and all other health care professionals
Time: 9:00 – 17:00
This 2-day course aims to increase health professionals’ awareness of their communication skills and to explore strategies to enhance their ability to elicit and respond to patients’ concerns and deal more effectively with difficult communication situations.
Communication is important in all health care settings, but is critical for patients with advanced life-threatening illness. Health professionals often lack the communication skills or confidence required to work with this patient group in situations that can involve dealing with challenging emotions and complex clinical situations.
Use of actors as simulated patients, structured feedback and small group discussion facilitates health professionals to develop competence and confidence in a safe, comfortable and non-threatening environment. These approaches are central to this course, based on the Wilkinson Model of Communication Skills training from the UK.
This course is designed for members of the multi-professional health care team who are working with patients with advanced progressive disease. The participant must have two years clinical experience as a qualified practitioner to undertake this course.
14 Continuing Education Units (CEUs) approved by An Bord Altranais agus Cnáimhseachais na hÉireann (The Nursing and Midwifery Board of Ireland). 6 Continuing Professional Development Points (CPD) approved by the Royal College of Physicians of Ireland